---
title: "Privacy Policy | Gentlemans Massage Spa"
description: "How Gentlemans Massage Spa collects, uses and protects your personal data under Kenya's Data Protection Act, 2019, and your rights."
url: https://www.gentlemansmassagespa.co.ke/privacy-policy/
updated: 2026-09-16
---

# Privacy policy

*Last updated: 16 September 2026*

Gentlemans Massage Spa ("we", "us") respects your privacy. This policy explains what personal data we collect, why, and your rights under Kenya's Data Protection Act, 2019.

## What we collect

- **Booking details:** your name, phone number, email (optional), preferred treatment and time, and any notes you give us.
- **Health information you choose to share:** injuries, conditions, allergies or pregnancy, so we can give you a safe treatment.
- **Payment records:** M-Pesa transaction references and card payment confirmations. We do not store full card numbers.
- **Website data:** our hosting provider may log basic technical data such as IP address and browser type for security.

## How we use it

- To confirm, manage and remind you of bookings
- To give you a safe, suitable treatment
- To keep financial records required by law
- To send occasional offers, only if you agree. You can opt out at any time.

We rely on your consent, on the need to perform our service for you, and on our legal obligations.

## Who we share it with

We never sell your data. We share it only with service providers who help us run the business, such as our form processor (FormSubmit), messaging (WhatsApp), payment providers (Safaricom M-Pesa, card processors) and our website host, and where the law requires it.

## How long we keep it

Booking and health notes are kept for up to two years after your last visit. Financial records are kept for as long as Kenyan tax law requires.

## Your rights

You can ask to access, correct or delete your data, object to its use, or withdraw consent. You can also complain to the Office of the Data Protection Commissioner (ODPC) in Kenya.

## Security

Client records are kept securely and accessed only by staff who need them.

## Contact

[Contact us](/contact/): bookings@gentlemansmassagespa.co.ke, 0705 573 034, Kindaruma Road, Kilimani, Nairobi, Kenya.

---

Gentlemans Massage Spa | Kilimani, Nairobi, Kenya | 0705 573 034 | bookings@gentlemansmassagespa.co.ke | Open 24 hours, every day
Book: https://www.gentlemansmassagespa.co.ke/contact/ | WhatsApp: https://wa.me/254705573034